Do coffee grounds fall through the filter?
Much like a French Press, the process will bring some sediment into the cup. Preserving the natural oils and fines helps achieve a bold flavor, and a chewy mouthfeel. To achieve a cleaner, brighter cup, grind your beans more coarsely. Your grind size will let you dial in the exact cup of coffee you like!
Last updated: August 25, 2020 10:28
How do I pledge?
Choose from one of our rewards in the rewards section.
Last updated: August 25, 2020 10:19
How much coffee do I use?
We recommend 20g of ground coffee.
Last updated: August 25, 2020 10:19
What is cake filtration?
Cake filtration is a process in which the ground coffee acts as a filter itself. Along with the glass filter, this makes for a bold, chewy cup of coffee.
Last updated: August 25, 2020 10:19
How many ounces of coffee can I make with it?
Pure Over was designed to brew 10oz - 12oz of coffee.
Last updated: August 25, 2020 10:19
Is Pure Over dishwasher safe?
Yes. Both the glass Pure Over coffee maker and the ceramic base can go in the dishwasher.
Last updated: August 25, 2020 10:19
When will this ship to backers?
We are aiming to ship in December 2020.
Last updated: August 25, 2020 10:19
Is shipping included in the pledge price?
Shipping rates will be shown during checkout, and are added to each pledge.
Last updated: August 25, 2020 10:19
Do you ship internationally?
Yes. Please see the international shipping fees during Kickstarter check-out.
Last updated: August 25, 2020 10:19
Does a mug come included?
The Pure Over mug is included in the rewards that specify a ‘+ Mug’ quantity.
Last updated: August 25, 2020 10:19
What colors does it come in?
The Pure Over is available with a matte black or matte white ceramic base. We plan to launch additional colors and artist collaboration bases in the future.
Last updated: August 25, 2020 10:19
When do I choose the base color?
After the campaign ends we will send out the backer surveys. That is when you will be able to specify which base color(s) you would like, as well as update your shipping address.
Last updated: September 02, 2020 18:30
What are Pure Over’s dimensions?
Pure Over is: Length 5 ¼” - Width - 4 ¼” - Height - 5 ¾”
Last updated: September 02, 2020 18:30
Does it need paper filters?
No. The Pure Over does not use paper, metal or plastic filters.
Last updated: September 02, 2020 18:30
What is borosilicate glass?
Borosilicate glass is a type of glass that contains boron trioxide which allows for a very low coefficient of thermal expansion. This means it will not crack under extreme temperature changes, like brewing with hot water. Borosilicate is the preferred glass for use in medical, and scientific applications.
Last updated: September 02, 2020 18:30
Do coffee grounds get stuck in the filter?
The filter was designed for easy cleaning. After the brew, coffee grounds are easily washed out in the sink. If any grounds are left in the filter hole, a quick nudge or toothpick can easily remove them.
Last updated: September 02, 2020 18:30
Where will Pure Over be manufactured?
Pure Over will be manufactured by our partners in China. As a glass artist founded brand, we really pushed to identify a manufacturing partner in the states that could support our anticipated quantity, but it just wasn’t possible. In an effort to support the next generation of industrial artists in the U.S., we’re excited to partner with The Crucible, which is the largest nonprofit industrial art school in the country.
Last updated: September 02, 2020 18:30
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.